Table of Contents
Terms & Conditions – RedGatez
Effective Date: 25th March 2025
Welcome to RedGatez (www.redgatz.com). By accessing our website and using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.
1. Eligibility
You must be at least 18 years old to use our services. By registering or making inquiries, you agree to provide accurate and complete information.
2. Service Scope
RedGatez acts as a sourcing agent connecting clients with verified manufacturers, exporters, and logistics providers, mainly between China and Sri Lanka.
We do not manufacture products ourselves but facilitate:
– Product sourcing and quotations
– Order placement and payment forwarding
– Inspection (optional)
– Shipping and delivery coordination
3. Orders and Payment
– Orders are considered confirmed upon full or agreed partial payment.
– Quoted prices may vary based on supplier pricing, currency changes, or shipping adjustments.
– We use third-party secure payment systems (e.g., PayHere, bank transfer).
4. Shipping and Delivery
– Delivery timelines are estimated and may vary due to customs, logistics, or supplier delays.
– We are not liable for customs fees or taxes imposed by the importing country unless agreed upon in writing.
5. Cancellations and Refunds
– Order cancellations are subject to supplier policies.
– Refunds are issued based on the Refund Policy mentioned above.
6. Intellectual Property
All content on www.redgatz.com including logos, text, and images is the property of RedGatez or its licensors and may not be reused without written permission.
7. Limitation of Liability
RedGatez is not liable for:
– Supplier defaults
– Shipping delays beyond our control
– Customs seizures or losses due to improper documentation
We make every effort to mitigate risk through vetting and follow-ups.
8. Modifications
We reserve the right to modify these terms at any time. Updates will be posted on this page.
9. Contact
For any questions or legal concerns, reach out to us via:
Email: contact@redgatz.com
Phone: +94 76 662 9588
